Frequently Asked Questions
Are the hospitals and clinics in Hanoi, Vietnam safe and modern?
Absolutely. We work with top-tier hospitals and clinics, many of them are certified by JCI or ISO, and equipped with advanced technology.
How much can I save by getting treatment in Vietnam?
Patients can save 30% to 70% of treatment costs compared with the same in the U.S., Australia, or Europe — without compromising on quality. Vietnam also offers excellent post-operative care and shorter wait times.
Do I need a visa for medical travel to Vietnam?
Yes, most patients will need a visa. However, our Medicare Holiday consultant can assist you with visa application support and provide documentation from your chosen hospital to ease the process.
Will there be someone to help me during my stay?
Absolutely. We provide end-to-end support, including airport pickup, interpreter/translation services, hospital appointments, hotel and transportation arrangements, and 24/7 patient care coordination.
Can I combine medical treatment with vacation?
Yes! We offer recovery-friendly travel packages so you can explore Vietnam's beauty before or after your treatment — beaches, mountains, historical cities, and wellness resorts.
Can MDC Medicare Holiday accommodate special dietary or religious requirements?
Yes, MDC Medicare Holiday can accommodate special dietary and religious requirements. We work with hospitals and hotels to support Halal, vegetarian, gluten-free, or low-sodium meals, fasting-friendly schedules, and access to prayer rooms upon request.
What are the most popular types of medical treatments for international patients?
Health checkups, Dental care, orthopedic surgery, fertility care, cardiology, oncology, and cosmetic procedures are among the most requested services offered through our accredited hospital network.
How do I get started with MDC Medicare Holiday?
Please feel free to contact us via website, email, or WhatsApp, Viber. Share your medical reports, receive a personalized treatment plan, confirm your arrangements, and arrive in Vietnam for treatment with full support. We offer free initial consultations with our case managers or partner doctors. This helps assess your condition and recommend the most suitable treatment options before you travel.
Does MDC Medicare Holiday provide support for post-treatment care?
Yes, we offer virtual support or follow-up video check-ins after your return, including medication management, rehabilitation advice, and coordination with your home doctors. These help monitor your recovery at best.
Is my medical trip covered by insurance?
Some international health insurance policies may partially cover procedures abroad. We recommend contacting your insurance provider directly. We can also help with the documentation needed for reimbursement claims.
How can I get a cost estimate for treatment?
Send us your medical records via our website, email or WhatsApp. We'll consult with top hospitals and provide a detailed estimate within 24–48 hours, covering procedures, hospital stay, interpreter, and logistics.
What payment methods are accepted?
We accept major credit cards, bank transfers (local & international), cash payments, and direct billing with select international insurers. Let us know your preferred method and we’ll assist with invoices or documentation.
How does patient privacy and confidentiality be ensured?
We comply with international data protection standards. All medical records are securely stored and shared only with authorized professionals, with your full consent, under HIPAA-equivalent safeguards.
How can I contact MDC Medicare Holiday for further questions or urgent support?
Our international support team is available 24/7. Contact us via hotline, email, or WhatsApp for any questions or urgent assistance throughout your treatment journey.
